Swedish-Speaking Customer Expert for Booking.com

wherewework.bg on behalf of:<br><br><strong>TP Greece<br><br></strong>Job Overview:<br><br>Are you a fluent Swedish speaker? Join our booking.com Customer Experts team and work with the top online travel agency that assists people with booking travel plans!<br><br>Are you passionate about travel and providing exceptional customer service? <strong>TP in Greece</strong> collaborates with <strong>Booking.com</strong>, one of the largest online travel agencies.<br><br>As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.<br><br><strong><em>Join our team and help travelers create unforgettable experiences! <br><br></em></strong><strong>What you will be doing:<br><br></strong><ul><li>Handling incoming phone calls, messages and emails from the website users</li><li>Managing reservations, special requests and complaints and finding solutions to website users´ inquiries</li><li>Research travel options tailored to each customer’s preferences</li><li>Modify reservations based on client needs</li><li>Process payments and travel cancelations<br><br></li></ul><strong>Job Requirements:<br><br></strong><ul><li>Excellent writing & verbal communication skills in Swedish</li><li>Good communication skills in English</li><li>Attention to detail</li><li>Good Technical troubleshooting & problem-solving skills</li><li>Ability to handle unexpected changes</li><li>Experience in e-commerce will be appreciated<br><br></li></ul><strong>What we offer:<br><br></strong><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))</li><li>Competitive monthly salary + 2 extra salaries per year</li><li>Referral Program: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth & development opportunities</li><li>Special events as well as community & social responsibility initiatives</li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a Great Place to Work-Certified Company that fosters diversity<br><br></li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <strong>equal opportunities</strong> to all, regardless of gender, ethnicity, religion, culture or age.<br><br><strong>Find out more!<br><br></strong>Would you like to see more <strong>Swedish speaking jobs</strong> options?<br><br>Do you need even more<strong> available jobs</strong>?