Sales Support Specialist
Auto Import<p><span style="font-family: Tahoma; font-size: small;"><strong><span style="color: #3e51e4;">|Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps|</span> <br></strong><br><span data-teams="true"><a rel="noreferrer noopener" href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.usatodayco.com%2F&data=05%7C02%7CNRazzano%40gannett.com%7C566a18f307724ed5bf2408de1bec5ef6%7Cbc924c8d3e164e88bf26d7fcfb14f2d5%7C0%7C0%7C638978899171422657%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=IeNWVgBnHcQ8KDGGj%2FohsQJF%2BL%2FKWHQgbaIlyCxlHww%3D&reserved=0" id="menur18qg" target="_blank" title="https://nam11.safelinks.protection.outlook.com/?url=https%3a%2f%2fwww.usatodayco.com%2f&data=05%7c02%7cnrazzano%40gannett.com%7c566a18f307724ed5bf2408de1bec5ef6%7cbc924c8d3e164e88bf26d7fcfb14f2d5%7c0%7c0%7c638978899171422657%7cunknown%7ctwfpbgzsb3d8eyjfbxb0eu1hcgkionrydwusilyioiiwljaumdawmcisilaioijxaw4zmiisikfoijoitwfpbcisilduijoyfq%3d%3d%7c0%7c%7c%7c&sdata=ienwvgbnhcq8kdggj%2fohsqjf%2bl%2fkwhqgbailycxlhww%3d&reserved=0" aria-label="Link USA TODAY Co., Inc.">USA TODAY Co., Inc.</a> <span style="font-size: inherit;">is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. 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Our digital marketing solutions brand, </span><a rel="noreferrer noopener" href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flocaliq.com%2F&data=05%7C02%7CNRazzano%40gannett.com%7C566a18f307724ed5bf2408de1bec5ef6%7Cbc924c8d3e164e88bf26d7fcfb14f2d5%7C0%7C0%7C638978899171498253%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=wS3LK59FxQVBAtfVqc8nBvmtqSQrRg%2Bbih3Y6hGLnjw%3D&reserved=0" id="menur18qm" target="_blank" title="https://nam11.safelinks.protection.outlook.com/?url=https%3a%2f%2flocaliq.com%2f&data=05%7c02%7cnrazzano%40gannett.com%7c566a18f307724ed5bf2408de1bec5ef6%7cbc924c8d3e164e88bf26d7fcfb14f2d5%7c0%7c0%7c638978899171498253%7cunknown%7ctwfpbgzsb3d8eyjfbxb0eu1hcgkionrydwusilyioiiwljaumdawmcisilaioijxaw4zmiisikfoijoitwfpbcisilduijoyfq%3d%3d%7c0%7c%7c%7c&sdata=ws3lk59fxqvbatfvqc8nbvmtqsqrrg%2bbih3y6hglnjw%3d&reserved=0" aria-label="Link LocaliQ">LocaliQ</a><span style="font-size: inherit;">, supports small and medium-sized businesses with innovative digital marketing products and solutions.</span></span> USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on <a href="https://www.gannett.com/careers/" target="_self">USA TODAY Co. Careers</a> via <a href="https://us63.dayforcehcm.com/" target="_self">Dayforce</a>. 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We're looking for an <strong data-end="357" data-start="317">Automotive Implementation Specialist</strong> who is passionate about delivering an exceptional client experience and ensuring every new partnership starts off strong.</span></p> <p data-end="777" data-start="481"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">In this role, you'll own the onboarding experience for new automotive clients, serving as their trusted guide from contract to campaign launch. If you're highly organized, thrive in a fast-paced environment, enjoy collaborating across teams, and love solving problems, we'd love to hear from you.</span></p> <h2 data-end="796" data-start="779" data-section-id="11vcmyo"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">What You'll Do</span></h2> <ul data-end="1762" data-start="798"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="911" data-start="798" data-section-id="70akmz"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Serve as the primary point of contact for new client onboarding, ensuring a seamless implementation experience.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1045" data-start="912" data-section-id="13kv1qi"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Own the onboarding process from kickoff through campaign launch, keeping projects on schedule and aligned with client expectations.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1148" data-start="1046" data-section-id="sjg7b7"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Build strong client relationships through proactive communication, transparency, and responsiveness.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1287" data-start="1149" data-section-id="1w28che"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Partner with Sales and Post-Sales Optimization teams to develop digital marketing strategies that support client goals and maximize ROI.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1393" data-start="1288" data-section-id="uuydxe"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Coordinate campaign setup and fulfillment across multiple digital marketing platforms and technologies.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1514" data-start="1394" data-section-id="1j7ymb0"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Troubleshoot onboarding challenges, identify solutions, and collaborate with internal teams to resolve issues quickly.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1647" data-start="1515" data-section-id="1qlc31k"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Monitor onboarding performance, identify trends, and recommend process improvements to enhance efficiency and client satisfaction.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1762" data-start="1648" data-section-id="my6phe"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Maintain consistent communication with internal stakeholders and clients to ensure successful project execution.</span></li> </ul> <h2 data-end="1789" data-start="1764" data-section-id="nbk8dt"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">What We're Looking For</span></h2> <ul data-end="2602" data-start="1791"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="1906" data-start="1791" data-section-id="tt3e6p"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Experience managing client relationships, account onboarding, or customer success in a client-facing environment.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2020" data-start="1907" data-section-id="8829q"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of digital advertising products, including Search, Display, Marketing Systems, and Traditional Media.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2137" data-start="2021" data-section-id="r40znr"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2245" data-start="2138" data-section-id="qk29pd"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication skills with the ability to simplify technical and marketing concepts for clients.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2334" data-start="2246" data-section-id="1846s"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Experience using Excel and Salesforce for reporting, tracking, and account management.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2413" data-start="2335" data-section-id="2d90tj"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Strong analytical thinking, problem-solving, and process improvement skills.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2506" data-start="2414" data-section-id="1b9pasc"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Proven ability to build trust with clients and deliver an outstanding customer experience.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2602" data-start="2507" data-section-id="13v8i5d"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Experience in digital marketing, advertising, media, or the automotive industry is preferred.</span></li> </ul> <h2 data-end="2624" data-start="2604" data-section-id="c34nm3"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Why Join LocaliQ?</span></h2> <p data-end="2927" data-start="2626"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">At LocaliQ, you'll join a collaborative team that's passionate about helping businesses succeed through innovative marketing solutions. We invest in our employees by providing opportunities for professional growth, industry-leading technology, and a supportive culture where your ideas make an impact.</span></p> <h3 data-end="2946" data-start="2929" data-section-id="1mlghae"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">What We Offer</span></h3> <ul data-end="3365" data-start="2948"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="2991" data-start="2948" data-section-id="1wpvj8"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Competitive salary of <strong data-end="2991" data-start="2972">$65,000–$71,000</strong></span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="3044" data-start="2992" data-section-id="pmkcs8"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Comprehensive medical, dental, and vision coverage</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="3072" data-start="3045" data-section-id="krmiw1"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">401(k) with company match</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="3138" data-start="3073" data-section-id="aeclvk"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Generous paid time off, company holidays, and floating holidays</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="3183" data-start="3139" data-section-id="tkn4dx"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Paid parental leave and wellness resources</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="3234" data-start="3184" data-section-id="1yllk6d"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Career development and advancement opportunities</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="3298" data-start="3235" data-section-id="1w8i2o7"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Fully remote work environment with company-provided equipment</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-end="3365" data-start="3299" data-section-id="186zgbj"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Collaborative, innovative culture focused on continuous learning</span></li> </ul> <p data-is-only-node="" data-is-last-node="" data-end="3582" data-start="3367"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">If you're ready to play a key role in delivering exceptional client experiences and helping automotive businesses succeed through digital marketing, we'd love to hear from you. Apply today and join the LocaliQ team!</span></p> <p data-is-only-node="" data-is-last-node="" data-end="3582" data-start="3367"> </p> <p data-is-only-node="" data-is-last-node="" data-end="3582" data-start="3367"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;"><em style="box-sizing: border-box; color: #1c1c1e; font-family: tahoma, arial, helvetica, sans-serif; font-size: 13.3333px; white-space: normal; background-color: #ffffff;">The salary for this role will range between $65,000 and $71,000. Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.</em></span></p><div> <div><span style="background-color: #ffffff;"><span style="font-family: Tahoma; font-size: small;">USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where USA TODAY Co. employs employees. In addition, USA TODAY Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with USA TODAY Co., Inc. Applicants who require such accommodation should contact USA TODAY Co., Inc.’s Recruitment Department at <a rel="noopener" href="mailto:Recruit@usatodayco.com" target="_blank">Recruit@usatodayco.com</a>. Applicants must be authorized to work in the applicable location. Applications from outside these regions will be removed from our system after submission.</span></span></div> </div>