Public Safety Liaison (San Antonio, TX)

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<p><span style="font-family: inter; font-size: 12pt; color: #000000;"><strong><span style="white-space: normal;">About Crisis24</span></strong></span></p> <p><span style="font-family: inter; font-size: 12pt; color: #000000;"><span style="line-height: 116%;">Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.</span></span></p> <p><span style="font-family: inter; font-size: 12pt; color: #000000;"><span style="white-space: normal;"><span style="white-space: normal;">More information is available at <a rel="noopener" href="https://www.crisis24.com/careers" target="_blank">https://www.crisis24.com/careers</a></span></span></span></p><p style="margin: 0in; background: white; line-height: 116%; font-size: 12pt; font-family: Arial, sans-serif;"><span style="font-family: inter; font-size: 10pt;"><strong><span style="line-height: 116%; color: black;">Location: San Antonio, TX</span></strong></span></p> <section dir="auto" data-turn="user" data-scroll-anchor="false" data-testid="conversation-turn-7" data-turn-id="eb1b5d72-eb54-45f6-9dab-3bb687635a0a"></section> <section dir="auto" data-turn="assistant" data-scroll-anchor="true" data-testid="conversation-turn-8" data-turn-id="request-WEB:a0e395db-d457-4515-8b57-e70423896899-3"> <div> <div> <div> <div dir="auto" tabindex="0" data-turn-start-message="true" data-message-model-slug="gpt-5-3" data-message-id="7777d74c-fa48-4aea-81a1-8fd412ab05ce" data-message-author-role="assistant"> <div> <div> <p data-is-only-node="" data-is-last-node="" data-end="178" data-start="0"><span style="font-family: inter; font-size: 10pt;">Must reside in or within close proximity to the designated region. This is a remote role with on-call responsibilities and occasional travel required, estimated at less than 20%.</span></p> </div> </div> </div> </div> </div> </div> </section> <p style="box-sizing: border-box; margin: 0in; color: #1c1c1e; font-size: 12pt; white-space: normal; background-color: white; line-height: 18.56px; font-family: Arial, sans-serif;"><span style="box-sizing: border-box; font-family: inter; font-size: 10pt;"><strong style="box-sizing: border-box; font-weight: bolder;"><span style="box-sizing: border-box; line-height: 15.4667px; color: black;">Job Summary:  </span></strong></span><br style="box-sizing: border-box;"><span style="box-sizing: border-box; color: black; font-family: inter; font-size: 10pt;"><span style="box-sizing: border-box; line-height: 15.4667px; color: black;">This role directly serves as a critical bridge between autonomous vehicle (AV) operations and the municipal emergency management community. Success in this position strengthens partnerships, enhances public safety outcomes, and reduces risk during emergency and event interactions. As a Public Safety Liaison, you will be responsible for fostering trust and collaboration between corporations, emergency management, and public<span style="color: #000000;"> safety agencies. This role will require both proactive and reactive functions to ensure effective engagement, training, and emergency management. An effective Public Safety Liaison will enhance preparedness and improve coordination across multiple organizations, including local emergency management, traffic management authorities, and airports.  It also requires working closely with and in parallel to the Crisis24 First Responder Ambassador Team, who lead and manage all relationships with Law Enforcement and Fire/EMS agencies and leaders. During </span>disasters or very large special events, the role will work directly with the local jurisdiction’s emergency management <span style="box-sizing: border-box; color: black;"><span style="box-sizing: border-box; line-height: 15.4667px; color: black;">functions </span></span>to facilitate information exchange, operational decon coordination, resource coordination, and public messaging synchronization. </span></span></p> <p style="box-sizing: border-box; margin: 0in; color: #1c1c1e; font-size: 12pt; white-space: normal; background-color: white; line-height: 18.56px; font-family: Arial, sans-serif;"> </p> <p style="box-sizing: border-box; margin: 0in; color: #1c1c1e; font-size: 12pt; white-space: normal; background-color: white; line-height: 18.56px; font-family: Arial, sans-serif;"><span style="box-sizing: border-box; font-family: inter; font-size: 10pt;"><strong style="box-sizing: border-box; font-weight: bolder;"><span style="box-sizing: border-box; line-height: 15.4667px; color: black;">Key Responsibilities:</span></strong></span></p> <ul style="box-sizing: border-box; margin-top: 13pt; margin-bottom: 13pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Build and maintain relationships and partnerships with a range of public safety and community organizations to strengthen trust and understanding of autonomous vehicle (AV) operations.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Participate in classroom, field-based, and virtual training sessions on emergency preparedness, incident response, crisis management, and recovery operations as it relates to autonomously driven vehicles.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Conduct drills, tabletop exercises, and full-scale simulations to assess readiness and identify improvement areas.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Serve as a subject matter expert in emergency management practices, policies, and procedures.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;"> Collaborate with cross-functional teams to integrate emergency preparedness into organizational operations</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Maintain compliance with local, state, and federal emergency management regulations and standards.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Support real-world incident response when required, providing guidance and coordination as needed.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Educate public safety agencies on how emerging transportation technologies operate, how they respond during emergency situations, and the best practices for safe and effective interaction. </span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Work closely with municipal public safety officials to ensure the safe introduction of emerging transportation technology.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Build trust, enhance safety and foster collaboration.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to emergency management personnel. </span></li> </ul> <p style="box-sizing: border-box; margin: 0in; color: #1c1c1e; font-size: 12pt; white-space: normal; background-color: white; line-height: 18.56px; font-family: Arial, sans-serif;"> </p> <p style="box-sizing: border-box; margin: 0in; color: #1c1c1e; font-size: 12pt; white-space: normal; background-color: white; line-height: 18.56px; font-family: Arial, sans-serif;"><span style="box-sizing: border-box; font-family: inter; font-size: 10pt;"><strong style="box-sizing: border-box; font-weight: bolder;"><span style="box-sizing: border-box; line-height: 15.4667px; color: black;">Desired Qualifications: </span></strong></span></p> <ul style="box-sizing: border-box; margin-top: 10pt; margin-bottom: 10pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 10pt 0in 10pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; color: black; font-family: inter; font-size: 10pt;">FEMA Independent Study Incident Command System 100; Introduction to the Incident Command System</span></li> <li style="box-sizing: border-box; margin: 10pt 0in 10pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">FEMA Independent Study Incident Command System 200; Basic Incident Command System for Initial Response</span></li> <li style="box-sizing: border-box; margin: 10pt 0in 10pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">FEMA Incident Command System 300; Intermediate ICS for Expanding Incidents</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">FEMA 700; An Introduction to the National Incident Management System</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">5+ years of experience in emergency management, public safety, or disaster response. </span></li> </ul> <ul style="box-sizing: border-box; margin-top: 10pt; margin-bottom: 10pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Ability to define, build and maintain a broad network of working relationships</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Existing networks and contacts in public safety agencies beyond Law Enforcement and Fire/EMS, community facing organizations, and state and local government agencies.</span></li> </ul> <ul style="box-sizing: border-box; margin-top: 10pt; margin-bottom: 10pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Excellent presentation, communication, and facilitation skills.</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Familiarity with risk assessment, hazard mitigation planning, and continuity of operations (COOP)</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Experience with EOC exercises (tabletop, functional, full-scale)</span></li> <li style="box-sizing: border-box; margin: 13pt 0in 13pt 24px; background-color: white; line-height: 15.4667px; font-size: 10pt; font-family: inter;"><span style="box-sizing: border-box; font-size: 10pt; line-height: 15.4667px; color: black; font-family: inter;">Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders.</span></li> </ul><p style="background: white; font-family: arial; font-size: 13px; margin: 0px 0in;"><span style="font-family: inter; font-size: 12pt;"><strong><span style="color: #0a0a0a; white-space: normal;">Information Security</span></strong></span></p> <p style="background: white; font-family: arial; font-size: 13px; margin: 0px 0in;"> </p> <p style="background: white; font-family: arial; font-size: 13px; margin: 0px 0in;"><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal; font-family: inter; font-size: 12pt;"><span style="color: #0a0a0a; white-space: normal;">Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.</span></span></p> <p style="background: white; font-family: arial; font-size: 13px; margin: 0px 0in;"> </p> <p style="background: white; font-family: arial; font-size: 13px; margin: 0px 0in;"><span style="font-size: 12pt; white-space: normal; font-family: inter;"><span style="color: #0a0a0a;"><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;"><strong><span style="color: #0a0a0a; font-weight: normal; white-space: normal;">Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.</span></strong></span> </span></span></p>

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