Managing Inbound Calls from patients/ PCP / Insurance professionally, providing accurate information, and resolving patients' inquiries and complaints.
Document every interaction and update the records with accurate information. Escalate complex or unresolved issues to the appropriate department or supervisor for furtherassistance.
Preferred candidate profileMinimum 1 to 2 years of strong experience in any of the areas of Customer Service, International Voice process.
Intellisight has captive business involving major Physician groups. Ambulatory Surgical centers, imaging centers & an HMO(Managed Care Unit). We at Intellisight have taken a lead position for the past 21 years & have acquired major contracts this year for end to end Medical Billing & Coding Services for a few large Physician groups in United States.Our long term contracts for end to end billing are in specilization of Orthopedic, cardiology, Urology.
Company Info
Address:304 3rd floor , Meridian plaza, Beside Lal , Hyderabad, Telangana, India