Hungarian & English-Speaking Customer Service Representative
Auto Import<p style="line-height: normal;"><strong><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: #31849b;">Hungarian & English-Speaking Customer Service Representative </span></strong></p> <p style="line-height: normal;"><strong><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: #31849b;">Location: Budapest, Hungary</span></strong></p> <p style="line-height: normal;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;"><br>ASEA is looking for a talented and enthusiastic</span> <strong><span style="font-size: 9.0pt; line-height: 107%; font-family: 'Verdana',sans-serif; color: #515151;">Hungarian & English-speaking Call Center </span></strong><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;"> to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that works hard and plays hard. Perks include working remote coupled with great opportunities for personal and professional growth.</span></p> <p style="line-height: normal;"><strong><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">SUMMARY:</span></strong></p> <p style="line-height: normal;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">The Call Center Representative assists ASEA distributors and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source for associates in French, Hungarian & English.</span></p> <p style="line-height: normal;"><strong><span style="font-size: 9.0pt; font-family: 'Helvetica',sans-serif; color: #31849b;">40 hours per week</span></strong></p> <p style="line-height: normal;"><strong><span style="font-size: 9.0pt; font-family: 'Helvetica',sans-serif; color: #31849b;">8am-4:30pm</span></strong></p> <p style="line-height: normal;"><strong><span style="font-size: 9.0pt; font-family: 'Helvetica',sans-serif; color: #31849b;">Pay: 500,000 - 600,000 HUF before taxes and deductions</span></strong></p> <p style="line-height: normal;"><strong><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">RESPONSIBILITIES:</span></strong></p> <ul> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, providing information, and exploring alternative solutions. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Provide customers with product and service information. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Fulfill requests, complete transactions, and enter new customer information into the system accurately. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Follow up to customer calls and escalate unresolved problems where necessary. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Update job knowledge by participating in training and educational opportunities. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Work as an integral part of the call center team. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Follow all call documentation requirements. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Other duties as assigned.</span></li> </ul> <p style="line-height: normal;"><strong><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">QUALIFICATIONS:</span></strong></p> <ul> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">High school diploma or equivalent. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Fluent in business-related French, Hungarian & English</span><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: red;">.</span><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;"> Other languages a plus (verbal, written, comp). </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Previous experience in customer service. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Experience with Direct Sales or Network Marketing industry strongly preferred. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Strong communication and organizational skills. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Able to work independently and be an adapt problem solver. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Friendly, flexible, dependable, and professional. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Great attention to detail and ability to multitask. </span></li> <li style="color: black; line-height: normal; tab-stops: list .5in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: #515151;">Computer literate in Microsoft Office, internet, and CRMs. </span></li> </ul> <p style="line-height: normal;"> </p> <p><span style="font-size: 9.0pt; line-height: 107%; font-family: 'Verdana',sans-serif; color: #515151;">If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage and excellent benefits.</span></p>