HubSpot CRM Architect

<p>HubSpot CRM Architect (Remote)</p><p>About HuboExperts</p><p>HuboExperts is a growing RevOps and HubSpot Solutions Partner helping businesses across Australia, the UK, North America, and the Middle East implement HubSpot correctly and scale their revenue operations through CRM strategy, automation, integrations, and reporting.</p><p>We're looking for an experienced <strong>HubSpot CRM Architect Lead</strong> who can own client implementations from discovery through delivery while mentoring junior consultants.</p><p>If you enjoy solving CRM challenges, designing scalable automation, and working directly with international clients, we'd love to hear from you.</p><p><br></p><p>What You'll Do</p><p>You'll lead end-to-end HubSpot implementation projects and ensure every client receives a clean, scalable CRM built around their business processes.</p><p><br></p><p>CRM Implementation</p><ul><li>Configure Contacts, Companies, Deals, Tickets, Custom Objects and Associations</li><li>Create custom properties and field mapping</li><li>Configure pipelines, lifecycle stages, lead statuses and views</li><li>Build forms, lists, emails and reporting dashboards</li><li>Perform CRM migrations, imports and data cleanup</li><li>Configure permissions and user access</li></ul><p>Automation</p><p>Design and implement workflows for:</p><ul><li>Lead routing</li><li>Sales automation</li><li>Marketing automation</li><li>Customer onboarding</li><li>Deal progression</li><li>Ticket automation</li><li>Internal notifications</li><li>Task creation</li><li>Email sequences</li><li>SMS triggers</li><li>Data synchronisation</li><li>Lifecycle management</li><li>Lead qualification</li><li>Renewal reminders</li></ul><p>Integrations</p><p>Work with tools including:</p><ul><li>Zapier</li><li>Make.com</li><li>n8n</li><li>OpenPhone</li><li>CallRail</li><li>JustCall</li><li>Aircall</li><li>Google Sheets</li><li>Slack</li><li>Calendly</li><li>Stripe</li><li>QuickBooks</li><li>APIs</li><li>Webhooks</li><li>Other third-party applications</li></ul><p>Client Communication</p><ul><li>Lead implementation discussions</li><li>Gather business requirements</li><li>Translate business processes into HubSpot solutions</li><li>Present implementation plans</li><li>Explain automation logic</li><li>Provide project updates</li><li>Handle technical queries</li><li>Support UAT and client training</li></ul><p>Quality Assurance</p><ul><li>Test every workflow before deployment</li><li>Validate automation logic</li><li>Verify data movement</li><li>Ensure integrations function correctly</li><li>Identify edge cases</li><li>Troubleshoot issues before client delivery</li></ul><p>Documentation</p><p>Create:</p><ul><li>Implementation documentation</li><li>SOPs</li><li>Loom walkthroughs</li><li>CRM architecture notes</li><li>Automation documentation</li><li>Internal knowledge articles</li></ul><p>Team Leadership</p><ul><li>Review junior consultants' work</li><li>Guide implementation decisions</li><li>Improve delivery quality</li><li>Share HubSpot best practices</li><li>Help build scalable internal processes</li></ul><p>Required Experience</p><p>We're looking for someone with strong practical experience implementing HubSpot—not just using it.</p><p>You should have experience with:</p><ul><li>HubSpot CRM implementation</li><li>Sales Hub</li><li>Marketing Hub</li><li>Service Hub</li><li>Workflows</li><li>Custom properties</li><li>Lists</li><li>Forms</li><li>Reporting dashboards</li><li>Pipelines</li><li>Lifecycle stages</li><li>Lead scoring</li><li>Record associations</li><li>Imports and exports</li><li>CRM cleanup</li><li>Deduplication</li><li>Workflow troubleshooting</li><li>Email automation</li><li>Reporting</li><li>User permissions</li><li>Client communication</li></ul><p>You should also be comfortable with:</p><ul><li>Zapier</li><li>Make</li><li>n8n</li><li>APIs</li><li>Webhooks</li><li>Third-party integrations</li></ul><p>Nice to Have</p><ul><li>HubSpot certifications</li><li>Experience working at a HubSpot or RevOps agency</li><li>Operations Hub experience</li><li>Custom-coded workflow actions</li><li>HubSpot CMS knowledge</li><li>Basic JavaScript or API knowledge</li><li>Experience with SaaS clients</li><li>Revenue Operations experience</li></ul><p>What We're Looking For</p><p>We don't just want someone who completes tickets.</p><p>We want someone who can:</p><ul><li>Understand the client's business</li><li>Recommend the right CRM architecture</li><li>Build scalable HubSpot solutions</li><li>Think through edge cases</li><li>Test thoroughly before delivery</li><li>Communicate confidently with clients</li><li>Mentor junior team members</li><li>Take ownership of implementation quality</li></ul><p>Success Metrics (KPIs)</p><ul><li>90%+ implementation accuracy</li><li>Projects delivered on schedule</li><li>Minimal client revisions</li><li>100% workflow testing before deployment</li><li>Clear implementation documentation</li><li>Client response time within 24 hours</li><li>Reduced implementation errors</li><li>Positive client feedback</li><li>Effective support and mentoring of junior consultants</li></ul><p>Preferred Qualifications</p><ul><li>3–4+ years of HubSpot implementation experience</li><li>Experience managing multiple client accounts</li><li>Excellent written and spoken English</li><li>Strong analytical and problem-solving skills</li><li>Ability to work independently with minimal supervision</li></ul><p>Why Join HuboExperts?</p><ul><li>Work with international clients</li><li>Solve complex RevOps and CRM challenges</li><li>Exposure to Sales, Marketing, Service and Operations Hub</li><li>Opportunity to lead high-impact implementation projects</li><li>Continuous learning and HubSpot certification support</li><li>Clear growth path into Solution Architect or RevOps Consultant roles</li><li>If you're passionate about HubSpot, automation, CRM architecture, and delivering exceptional client experiences, we'd love to hear from you.</li></ul>