Executive Assistant for a Facilities Services in the US (Home Based Full Time)

<div><span>• Manage incoming emails and respond to customer enquiries.</span><br></div><div><span>• Answer and make customer phone calls.</span><br></div><div><span>• Book surveys, installations, and service appointments.</span><br></div><div><span>• Prepare quotations using company templates.</span><br></div><div><span>• Raise invoices and assist with accounts administration.</span><br></div><div><span>• Follow up on outstanding quotations and payments.</span><br></div><div><span>• Update and maintain the CRM (HubSpot).</span><br></div><div><span>• Manage diaries and engineer schedules.</span><br></div><div><span>• Liaise with customers, suppliers, and manufacturers.</span><br></div><div><span>• Organise documents, spreadsheets, and business records.</span><br></div><div><span>• Provide administrative support to the Managing Director.</span><br></div><div><span>• Use AI tools, including ChatGPT, to improve productivity and streamline workflows.</span><br></div><div><span>• Identify and implement opportunities to improve systems and processes.</span><br></div><br>