Enterprise Customer Success
Auto Import<p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><span style="line-height:115%;mso-ansi-language:EN-US;mso-ascii-theme-font:minor-latin;mso-bidi-font-family:" times="" new="" roman";mso-bidi-language:ar-sa;mso-bidi-theme-font:minor-bidi;mso-fareast-font-family:aptos;mso-fareast-language:en-us;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;"=""><strong>Enterprise Customer Success</strong></span></span></p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>About Teletrac Navman</strong></span><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Teletrac Navman is a global provider of telematics and connected mobility solutions, helping businesses improve fleet performance, safety, and efficiency. We work with a wide range of enterprise customers across sectors including transport, construction and services, delivering technology and insight that helps them achieve measurable business outcomes. </span><br><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>What you’ll be doing:</strong></span></p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">As an <strong>Enterprise Customer Success </strong>Manager, you will <strong>take ownership of a portfolio of high-value enterprise customers, ensuring they achieve real, measurable value from our solutions.</strong></span><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">This is a strategic role focused on <strong>customer success, retention and growth</strong>, engaging with senior stakeholders to understand their objectives and ensure successful outcomes</span></p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Key elements of the role include:</strong></span></p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Strategic Customer Success</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Act as a trusted advisor to enterprise customers, including C-suite stakeholders</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Understand customer challenges and objectives to shape tailored success plans</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Focus on long-term outcomes rather than reactive issue resolution</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Guide customers to increase product adoption and demonstrate clear return on investment</span></li></ul><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Commercial Ownership</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Take responsibility for retention and revenue growth across your portfolio</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Support renewals and identify expansion opportunities</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Manage the customer lifecycle from growth opportunity through to delivery</span></li></ul><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Insight-led Engagement</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Deliver structured business reviews that influence decision making</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Support increased adoption and demonstrate measurable value and return on investment</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Monitor customer health and act on risks and opportunities</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Use data and insight to support recommendations</span></li></ul><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Collaboration & Delivery</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Work closely with Sales, Support, Professional Services and other teams</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Ensure customer activity progresses effectively across internal functions</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Maintain accurate records within CRM systems</span></li></ul><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Innovation & Continuous Improvement</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Use AI, automation and data tools to improve efficiency and outcomes</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Explore new approaches to solving customer challenges</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Stay up to date with products, competitors and industry trends</span></li></ul><p><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>You may come from:</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Customer Success or Strategic Account Management roles</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">SaaS or technology-led environments</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Fleet, transport, logistics or construction industries</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">A background where you have worked with enterprise or complex B2B SaaS customers</span></li></ul><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Experience we value:</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Experience managing enterprise or high-value accounts</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Ability to develop executive relationships</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">A track record of driving retention and growth, where multiple stakeholders are involved</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Strong problem-solving and commercial thinking</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Confidence working independently and managing multiple enterprise accounts</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">A proactive approach, focused on delivering outcomes</span></li></ul><p> </p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>We also welcome candidates who:</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Show interest in modern tools such as AI and data-led decision making</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Bring a consultative mindset and enjoy solving complex problems</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Are comfortable working in a fast-paced environment</span></li></ul><p><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>How we reward you:</strong></span></p><ul><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">OTE up to £72,500</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Company electric vehicle</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Remote working with flexibility</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Opportunity to travel across the UK and internationally (including Europe)</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">A role with high autonomy and real ownership of outcomes</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Exposure to a diverse range of industries and customers</span></li><li><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">A supportive team environment with regular coaching and development</span><br> </li></ul><p><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>What’s next:</strong></span></p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;"><i>If you are looking for a role where you can make a real impact, build strong customer partnerships, and take ownership of strategic outcomes, we would love to hear from you.</i></span><br> </p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;">Apply today and grow your career with Teletrac Navman.</span></p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">#LI-DL1 </span></p><p> </p><p style="background-color:white;margin:0in 0in 9.0pt;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>WHO IS TELETRAC NAVMAN</strong></span></p><p class="MsoNormal"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><span lang="EN-GB">Teletrac Navman’s goal is to empower the industries that transform and sustain our futures with simple and intelligent solutions that enhance the efficiency, safety, and sustainability of their operation. As a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight.</span></span></p><p class="MsoNormal"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><span lang="EN-GB">Teletrac Navman manages more than 700,000 vehicles and assets around the world. The company operates globally, with offices worldwide and headquarters in Northbrook IL. For more information visit </span></span><a href="http://www.teletracnavman.com/"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><span lang="EN-GB">teletracnavman.com</span></span></a><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><span lang="EN-GB">. </span></span></p><p class="MsoNormal"> </p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>WHO IS VONTIER</strong></span><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.</span></p><p><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.</span><br><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at </span><a href="https://www.vontier.com"><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">www.vontier.com</span></a><br><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.</strong></span><br><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.</span><br><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;">Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.</span><br><br><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Together, let’s power the way the world moves!</strong></span></p>