Banquet Manager

Company DescriptionThe Margaritaville Hotel Kansas City is now open, bringing a relaxed island-inspired escape to the heart of the Midwest. The hotel features 228 thoughtfully designed guestrooms and suites, each reflecting Margaritaville's signature style inspired by the sea, sand, sun, and sky.Guests can enjoy a variety of resort-style amenities, including an outdoor pool, family-friendly entertainment and activities, flexible meeting and event spaces, family arcade, and a retail shop. The property also features restaurants and bars, offering vibrant dining experiences that capture the brand's laid-back spirit.Designed to blend relaxation with entertainment, Margaritaville Hotel Kansas City provides a unique hospitality experience for travelers, event guests, and locals alike.Role DescriptionAt Margaritaville, we don't just host events - we create island-inspired experiences where the vibe is relaxed, the service is exceptional, and every celebration feels like an escape.We're looking for a Banquet Manager who can lead the crew, bring energy to every event, and deliver unforgettable guest experiences.

If you thrive in a fast-paced environment, enjoy bringing events to life, and know how to keep the good times rolling while maintaining top-tier service standards, this might be the perfect opportunity.What You'll DoLead, train, and inspire banquet team members to deliver exceptional guest serviceOversee event setup, execution, and breakdown to ensure seamless operationsPartner with Sales, Culinary, and Event Planning teams to bring each event vision to lifeEnsure all banquet functions meet company standards for quality, presentation, and serviceManage staffing levels, scheduling, and labor controlsMonitor banquet inventory, equipment, and suppliesMaintain compliance with health, safety, and sanitation standardsAddress guest feedback promptly and professionallyUphold and promote the Margaritaville culture and brand standardsQualifications2years of banquet or event management experience (hotel or resort preferred)Strong leadership and team development skillsExcellent organizational and multitasking abilitiesAbility to work flexible hours, including nights, weekends, and holidaysKnowledge of food & beverage operations and service standardsStrong communication and problem-solving skillsA true passion for hospitality and creating memorable guest experiencesCustomer Satisfaction and Customer Service skills to ensure client needs are prioritized and guests have an exceptional experienceExpertise in Food & Beverage operations, including knowledge of banquet event preparation, menu planning, and service standardsExperience in Hiring and staff management, including the ability to lead, train, and mentor teamsStrong organizational and time management skills with an ability to multitask and adapt to a fast-paced environmentPrevious experience in hospitality or event management required