AI / ML Product Manager- REMOTE- EST Candidates Preferred

July 3, 2026 Auto Import

Position Overview: Role: AI/ML Product Manager – Loyalty & Personalization Employment Type: Contract (6 Months, with potential extension to 12 Months) Location: Remote (EST Hours) or Raleigh, NC (Preferred) Duration-12+ Months Work Schedule: 7:30 AM – 4:30 PM EST Rate: $68 on W2 and $75 ON C2C Job Summary We are seeking a hands-on AI/ML Product Manager to support the launch of a next-generation loyalty and personalization platform across Advance Rewards (DIY) and Pro Rewards (B2B). This role will lead requirements gathering, business workshops, and product definition, translating AI-driven insights into executable product capabilities for campaigns, segmentation, and customer engagement. Key Responsibilities <ul> <li>Lead requirements gathering and structured workshops with Marketing, Loyalty, and Operations teams to define promotions, rewards, campaign needs, and customer journeys (earn, engage, redeem).</li> <li>Translate business input into epics, user stories, detailed product requirements, and functional/non-functional specifications.</li> <li>Define and operationalize AI/ML use cases, including predictive segmentation and targeting, personalized offers and rewards, and behavioral insights and pattern detection.</li> <li>Ensure AI outputs are actionable within marketing campaigns and loyalty experiences.</li> <li>Support RFP, vendor evaluation, and build vs. buy decisions.</li> <li>Partner cross-functionally with Product, Marketing, Engineering, and Data Science teams to drive delivery.</li> <li>Define measurement frameworks including campaign tracking, segmentation performance, and experimentation.</li> </ul> Required Skills & Qualifications <ul> <li>5–8+ years of Product Management experience.</li> <li>Proven experience leading business workshops and stakeholder sessions.</li> <li>Experience converting ambiguous requirements into structured product artifacts.</li> <li>Experience with Loyalty, Martech, CRM, or Customer Engagement platforms.</li> <li>Experience with AI/ML-driven or data-driven personalization products.</li> <li>Strong understanding of customer segmentation, campaigns, and lifecycle marketing.</li> </ul> Technical & Tooling Skills <ul> <li>Agile & Product Tools: Jira, Confluence.</li> <li>Product Artifacts: PRDs, Epics, User Stories, Acceptance Criteria.</li> <li>Workshop Frameworks: Journey Mapping, JTBD, Capability Mapping.</li> <li>Data & Analytics: SQL (working knowledge), segmentation logic, A/B testing.</li> <li>SaaS / Martech Platforms: CRM, CDP, Campaign Orchestration tools (Salesforce Marketing Cloud or similar).</li> <li>Working knowledge of APIs, system integrations, and data flows.</li> </ul> Preferred Qualifications <ul> <li>Experience with loyalty platforms or rewards ecosystems.</li> <li>Experience supporting RFP/vendor selection processes.</li> <li>Familiarity with personalization engines or recommendation systems.</li> </ul> Other Job Details <ul> <li>Location: REMOTE.</li> <li>Interviews: Video interviews.</li> <li>Docs required: ID proof will be required</li> <li>Benefits-NO Benefits</li> <li>ONLY EST Timezone Candidate</li> </ul>

Back to blog